Knowledgebase
First, your domain name must be resolving to our name servers. Then use "mail.yourdomain.com" for the SMTP server in your Email client configuration. Our mail server uses SMTP Authentication. This means you MUST configure your email client to authenticate...
To change the password associated with individual email accounts, login to your CPanel Control Panel and enter the "Mail" menu system.
Choose the "Add/Remove Accounts" option from the menu. Once inside the Mail Accounts Maintenance menu, you'll be provid...
Make sure you are using an account that you created through your mail manager section of your control panel, not the default name for the account.
Make sure your email program is setup as follows:
Server: mail.yourdomain.com
Login: account%yourdomain.co...
This can be done via your web control panel. Once you login, click on "Email -> Add/Remove POPs" and follow the simple procedures. You have the ability to create, edit, and/or delete your own email accounts.
Please check our video tutorials out at http://www.powersurge.net/tutorials - they will show you step-by-step how to setup your email address once its created in your hosting accounts controlpanel.
How do I tell if my ISP is blocking my outgoing mail?
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their SMTP server. To see if you are blocked:
1. Click Start Button (Windows Desktop)
2. Click Run
3. Enter "t...
There is a limit of 200 emails per hour on email sent via our shared servers and you are only allowed 60 pop3 connections per hour as well. If you exceed this limit you will be temporarily blocked until the end of that particular hour. The best way to av...
Introduction to FTP
FTP stands for File Transfer Protocol and is a standard application protocol that uses the Internet’s TCP/IP protocol to transfer files from one computer to another.
FTP is a very common process today. FTP is commonly used to tran...
Here is a very simple script that allows you to send email using CDOSYS using ASP:
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In addition to what you see here there are plenty of properties you can a...
It appears pretty simple, but read through this documentation, as this controls much more that you'd expect. As mentioned in the previous chapter, your "default email address" is the one, which can be used as a "catch all", or in other words, to "catch al...
Internet Message Access Protocol (IMAP) is a standard protocol for accessing e-mail from your local server. IMAP (the latest version is IMAP4) is a client/server protocol in which e-mail is received and held for you by your Internet server. You (or your e...
Email auto responders will automatically send a customized auto response
(that you compose) to any visitor whom emails the address configured with
one. More specifically, automated responses are sometimes used to send
additional information about your ser...
What is Spam Assassin?
Spam Assassin is a e-mail spam filtering system that sits side by side with account with us to help block, mark or filter out mail you don't want.
How do I access Spam Assassin?
First thing you will want to do is log into your cP...
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