DEFCON Service Levels  [ back to top ]
PowerSurge Web Solutions provides a full array of management services for use with dedicated servers and executed by our team of dedicated server experts. Our competition often refers to these as "managed dedicated servers", "semi managed dedicated servers " and "unmanaged dedicated servers".  These overused terms have caused much confusion in the hosting industry as each company definitions are dramatically different. PowerSurge Web Solutions has developed a unique server management program called DEFCON Services. DEFCON Services are packaged and defined bundles that you can include with your server for as little as $25.00 per month. Each DEFCON Level defines the amount of security, support, monitoring, and specialized software that is included with your managed server. View DEFCON service levels

Remote Backup Service [ back to top ]
PowerSurge Web Solutions offers true backup solutions to help keep your data safe. Utilizing the latest in technology we are able to offer you remote backup service on our large RAID NAS Devices. With full access via FTP moving your data locally from the server to the NAS Backup device is quick and reliable. Prices for this services start out at $5.00 per month for 1GB of storage.

Firewall Service [ back to top ]
Added security can be done for as little as $50 per month for firewall service. PowerSurge Web Solutions manages every aspect of the firewall including configuration, VPN Setup, Access Rule Changes, and implementation with your server.

Advanced Support [ back to top ]
A team of experts are available 24 hours a day to assist you with both basic and complex problems. The technical support team is trained in a wide variety of applications with a vast amount of knowledge in almost every area of hosting. The end result is 99% of all support requests can be completed in a rapid manner. Advanced Support is part of DEFCON 3, DEFCON 2, and DEFCON 1 services or can be purchased separate for $100 per hour.

Server Monitoring [ back to top ]
Our advanced monitoring system is watching your server 24 hours a day. Before you even realize there is a problem our team is taking corrective action to take care of any issues that occur with your server. Every 3 minutes our remote monitoring server farm is verifying the monitored services on your server are healthy and active. In the event of a failure corrective action is taken and the support procedure you specify is carried out. This service is included with DEFCON 4, 3, 2, and 1.

Software Updates [ back to top ]
Kernels, Service Packs, PHP Updates, Microsoft Security Patches, Perl, are just a few of the applications that PowerSurge Web Solutions offers free upgrades to. Keeping your server up to date and secure is just one of the ways we go out of our way to build long lasting relationships. This service is included with DEFCON 4, DEFCON 3, DEFCON 2, and DEFCON 1